FAQs
GENERAL CARE & MAINTENANCE ADVICE
How often should my piano be tuned?
Each piano is different and has different tuning needs.
New pianos need to be tuned four times in their first year as strings will stretch, and the felt on the hammers compact.
Home pianos generally are acceptable to be tuned once a year, although as the skill level of the student increases then more regular tuning may be required.
Concert or performance pianos need to be tuned just before every concert or every three months (whichever comes first).
Music schools, schools or places where many different pianists regularly play the piano may need attention twice or more a year.
What is 'Concert pitch' or 'A440'?
A piano is designed to perform and sound its best when tuned to A440 concert pitch (international standard pitch). This pitch allows you to play along with other instruments tuned accordingly and is essential for the pianist's ear training. A 440 - the 5th 'A' up your piano's keyboard, or 'A' above middle 'C' - should be tuned to vibrate at 440 hertz (cycles per second). Some old or poorly maintained pianos won't withstand the tension of concert pitch. Your piano technician will tell you if your piano can't be tuned to 'A440'.
Where should the piano be placed in the home?
Positioning of such a large instrument should be given careful consideration... not only for the sake of the piano, but also for the benefit and enjoyment of those who play it and listen to it. It is always best for your piano to be at a consistent temperature away from direct sunlight, moisture and draughts as this will prolong the tuning stability and protect the exterior finish of your instrument. Ideally, this 'safe' position will also encourage lots of playing and enjoyment for all involved. If in doubt, ask your piano technician for advice.
How does humidity and temperature affect my piano?
A piano is constructed using high quality timber as this adds to the richness of the tone, but it also means that a piano is greatly affected by humidity. Seasonal or even daily changes cause the wood to swell and shrink and this affects tuning stability and touch. As the moisture level increases, the crown of the soundboard expands, pushing the bridge harder against the strings, resulting in a rise in pitch. If the soundboard shrinks, the opposite will happen and the pitch will fall, so low humidity environments will always be your best choice.
How should I clean my piano?
New pianos: Use a soft clean cotton cloth or a feather duster to remove dust. For built-up grime use a damp cloth or a good quality non silicon furniture polish.
Older pianos: As above, but to restore some of the finish a furniture oil may be useful. To clean the keys just use a damp cloth, but ALWAYS keep food and drink AWAY from your piano AT ALL TIMES.